Certificate
At present, PENBO products have obtained ISO9001 certification, SGS certification, RoHS, CE and
other safety certifications. It is able to produce high-quality, high-reliability, and cost-effective products,
and currently serves more than 300 countries and regions around the world.
Service Advantages
In order to ensure that the product is delivered to you in perfect condition, we use thick pearl cotton wrapping and wooden frame protection to ensure that the product is not crushed or damaged during long-distance transportation! Of course, if there is accidental damage, we will also provide a damage compensation service.
Control Demand
The PENBO team has over 25 years of industry experience and is skilled in
accurately grasping customer needs. They can deeply understand customer
needs, know customers with professional standards, and provide accurate and
thoughtful services to help customers achieve their goals.
Packaging + Secure Logistics
Establish long-term and stable cooperative relationships with multiple
well-known logistics companies, and purchase transportation insurance for all
goods to provide safe and reliable transportation protection. Track logistics
information throughout the entire process from shipment to receipt, and
provide timely feedback on transportation status. Strict logistics management
processes ensure that display cabinets are delivered on time and safely.
Installation Guide
Equipped with a professional installation guidance team, you can book an
installation team to provide on-site installation services, or complete the
installation process through online guidance. Even if you don’t have extensive
installation experience, you can easily complete the installation with our help
and quickly put the display cabinet into use.
After-Sales Service
We have a professional global after-sales team and have set up local after-sales
service center in multiple countries to solve any problems you encounter
during use at any time. We can quickly respond and provide effective solutions
for cabinet maintenance, replacement of accessories, and optimization
suggestions for display effects. With thoughtful and efficient service, you have
no worries.
Product Packaging
In order to ensure that the product is delivered to you in perfect condition, we use thick pearl cotton wrapping and wooden frame protection to ensure that the product is not crushed or damaged during long-distance transportation! Of course, if there is accidental damage, we will also provide a damage compensation service.
After-Sale Service
We will provide you with one-stop after-sales service. After you receive the goods, we can dispatch a professional installation team to install them for you on-site, providing one-on-one guidance. If you encounter any problems during use, we also have an after-sales follow-up team to answer your questions.
On Site Installation
Our installation team is spread all over the country. After you receive the goods, please contact us and we will send your nearest installation team for free on-site service.
One on one guidance for use
During the installation and use process, we have a professional training team to provide you with careful guidance.
After sales follow-up
After using it for a period of time, our after-sales team will follow up and welcome you to point out the shortcomings and advantages of the use.