General Questions
Factory/Office/MOQ/Service
We are factory.
Our factory located in Guangming West Road,ZhongluoTan Town,Baiyun District,Guangzhou City, China.
The delivery time is 25 days to 35 days after confirming the drawing.
It also depends on your project and our schedule, such as the size, quantity, etc.
Our MOQ is 5 sets/pcs or 1 whole shop project.
Normally our factory seldom keep stocks. Most of orders will be produced according to client’s different requirements.
By sea, train or air.
Sure, we have a experienced design team leaded by our director who work in shop display design for more than 20 years.
Whether you have a small store or a large project, we can provide high quality solutions within your budget to make your brand stand out.
We would like our customers to come and visit our factory and office to discuss future cooperation face to face. Please let us know when you are planning to come to China, we will prepare everthing for you and pick you up at airport or train station even in your hotel.
If you cannot come due to special reasons, we can also provide online meeting, videos, pictures, etc. which help you get to know us better, please feel free to contact us for more information.
Our office is at 18th Floor, Tower B, South Tower, Pazhou Zhongzhou Center, Haizhu District, Guangzhou.
Near the Canton Fair Hall, it takes about 5 mins to get there. We look forward to your visit!
Finance Questions
Payment/Extra fee
The price was quoted by the engineering department.
When you could confirm the order, they need to confirm the current price of the materials in the market with the purchasing department again.
The price of raw materials fluctuates in the market now, so we’ll reconfirm it before you place the order.
Normally we do bank transfer (T/T). These also works for us.
50% deposit before production and 50% balance before shipping out.
Design fee will refund when we do order for the corresponding design
For any quality problem, we will be responsible for that and refund money.
If it is simply because you are not satisfied with the sample and want to do some changes, then sample payment cannot refund.
Please understand that all of our products are customized and cannot be resold.
Need a quotation
Ready for an Inquiry. Type Your Exact Requirement Below.
Whatsapp
+86 19925841668
Technology Questions
Quality/Package/Warranty/Installation
1.High quality material:MDF ( the highest class), tempered glass, good stainless steel, high transparency Acrylic and UL/CE
approval led lighting etc.
2.Skillful workers with rich experience: 90% workers have been in producing our goods for more than 10 years.
3.Professional QC: Our professional QC make inspections strictly during each process.
Generally, shelves are flat packed by air bubble film/ film in standard export cartons.
Other packing like wooden box are available to clients’ requirement.
For installation, we will provide installation drawings, pictures and videos for guidance. And a local USA installation team help you.
If there is a malfunction under normal use, we will provide a 1-year warranty and 3-year maintenance.